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bike24.de review

Have you had bad experience with bike24.de? Warn us, please!

hermes07 | 05/03/16 - 12:39
Bike24 was good for me till last order. I order Time road pedals 55 euros and 10 euros shipping. They arrive in 7 days time, but axles on boath pedals was rusti and right one has problem with click in. Imedietely i contact custommer service and they say to me to shipping them back. I did it same day and they promise to refund me for pedals and shipping back soon as they arrive in Germany. They refund money for pedals, shipping back but they newer refund me first shipping of pedals. After severral of mails between me and managemst, they start to ignore me. So after allmost 3 weeks I still dont have my pedals and they still owe me a 10 euros for first shipping. After that i call Bike24 "bad experienc"e and I newer suggest anyone to buy something from them.